Data residency

Choose where your data is stored and processed, and handle PDPL and GDPR requests.

Region selector

Your region applies to contracts, timesheets, invoices, documents and logs stored in Client OS. Client data is hosted in the UAE (Vercel dxb1 and AWS Middle East) or the EU (Frankfurt), at your choice; in-Kingdom (Saudi Arabia) hosting is available on request through a Saudi cloud region.

OptionsUnited Arab EmiratesEuropean UnionSaudi Arabia (on request)

What is stored whereWhere systems read or compute on the data. Some subprocessors process in other regions; they’re listed below.

  • Contracts and documents
  • Timesheets and invoices
  • Audit logs
  • Support tickets
  • Engineer access logs
Data typeStored inProcessed inRetention
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————
————
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Engineer access model

With your VDI, client code and data never leave your environment. With our devices, access runs over zero-trust connections with full logging.

OptionsYour VDI or cloud tenancyRemote Pro Ai-managed devices

Subprocessor regions

Email me 30 days before any subprocessor change

SubprocessorPurposeRegion
——Saudi Arabia
——Saudi Arabia
——Saudi Arabia
——Saudi Arabia
——Saudi Arabia

Export & deletion requests

Request typesExport our dataDelete personal dataCorrect personal data
Whose data?

We acknowledge requests within 2 working days and complete them within the deadline set by Saudi PDPL, UAE PDPL or GDPR, whichever applies.

Residency change log

DateChangeRequested byCompleted
18 Oct—10 Jul19 Oct
11 Oct—7 Jul18 Oct
4 Oct—4 Jul17 Oct
27 Sept—1 Jul16 Oct
20 Sept—28 Jun15 Oct