FAQ
Twelve questions, answered from the MSA
The questions buyers ask most, answered from the Guarantee and the Master Services Agreement. Where this page and the signed MSA differ, the MSA prevails.
Why is this cheaper than agencies that promise less?
We bill the accepted meeting, not activity. No retainer, no reporting fee, USD 0 setup. USD 450 buys one Closing-Ready Meeting, or a replacement or cash refund under Section 2.
Where does the team sit, and what numbers do they call from?
A contracted delivery network with native-English callers, covering Eastern to Pacific business hours. Calls go out from US local numbers opened in your company's name.
Who signs, and under which law?
Remote Pro Ai is two licensed companies in full partnership: the Cairo headquarters and the Saudi company. The MSA, contracting entity, governing law and venue are set with US counsel before signature.
What if my prospect no-shows?
A no-show is never billed and never counts toward your 20. We rebook it at our cost.
What exactly counts as a Closed Deal?
A signed contract or a first invoice paid, at or above the Minimum Deal Value you set with us at onboarding. Nothing else counts.
Who decides an objection?
A service head outside your account team, from the recording and the written record, within 2 business days. The decision reaches you in writing.
Can I cancel after one month?
Yes. Month to month, no minimum term, no notice period, USD 0 setup. Cancel by e-mail; you pay only for meetings already accepted. Any unused advance is returned on the final statement.
Do you work with my competitors?
Not while you are a client. Sector exclusivity in your metro is written into the MSA (Section 6): we do not work for your direct competitor there.
What if you deliver fewer than 18 qualified?
Each meeting below 20, missing or unqualified, is replaced within 10 days or refunded in cash, USD 450, within 5 business days. A refund, not a credit (Section 2).
What do you need from my side?
Attend within 5 days of booking, answer proposal and pricing requests within 48 hours, bring your decision-maker to the closing meeting, keep pricing within the agreed range (Section 5).
How do you handle data and compliance?
B2B contact data from licensed providers. Human dialing only, no autodialers or robocalls. CAN-SPAM-compliant e-mail; opt-outs honored within 1 business day. A DPA and mutual NDA on request.
Can you close the deal for me?
Yes, your choice. Our closing team takes the meeting through proposal, negotiation and signature, with your approval at every step: USD 1,500 per deal closed by us. Nothing if you close it.
Can your market carry 20 closing-ready meetings a month? Your free 5-day market check tells you, with 50 named target companies.
Free 5-day market check · your ideal customer profile and 50 named target companies · no obligation