Data processing summary
How data is handled for Growth Team clients, in plain language. The DPA and mutual NDA signed at contract are the binding documents.
You are the data controller. Remote Pro Ai is the processor, acting on your instructions under a DPA.
Account data is stored on servers located in Saudi Arabia under the data processing agreement; any additional hosting terms for US clients are set in the Master Services Agreement with US counsel.
A mutual NDA covers both parties.
Your records, domains and numbers stay yours. Sending domains, mailboxes and telephone numbers are set up in your company's name.
A consent log and a do-not-contact list are maintained for every account. Opt-outs are honored at once. WhatsApp is used only with express consent; there is no LinkedIn automation.
The platform prepares (data verification, research, drafts, summaries, scoring). People decide: every call is made by a person; every message is approved by a person; a person confirms each summary and whether a meeting qualifies.
Calls in your name are recorded and summarized; recordings are available on the meeting card in your portal.
Records are synced to HubSpot, Salesforce or Zoho on your instruction.
Your portal offers a full export of your account data (Compliance & data screen).
At the end of the contract, data is returned or deleted as the DPA provides.
list
summary of technical and organizational measures
Human dialing only, no autodialers or robocalls; CAN-SPAM-compliant e-mail with opt-out honored within 1 business day; B2B contact data from licensed providers; US local numbers in your company's name; Eastern to Pacific business hours.
Set in the Master Services Agreement with US counsel, together with the contracting entity and venue.