Key terms at a glance
Standard
WCAG 2.2 Level AA.
Conformance status
partially conformant. Some content does not yet fully conform; the known limitations are listed below.
Basis
self-assessment by Remote Pro Ai, October 2026. No independent audit has been carried out yet.
Scope
remote-pro.ai in English and Arabic, including the booking-flow preview and the free tools, and the public Trust Center pages.
Not yet in scope
Client OS, Talent OS and the status page, which are covered from the day each goes live.
Languages
English (left to right) and Arabic (right to left), checked separately.
Checks
automated accessibility checks on every build, and a manual keyboard and screen-reader checklist in release QA.
Feedback
we acknowledge a reported barrier within 2 working days and send a fix plan or workaround within 10.
- Conformance status
- Partially conformant with WCAG 2.2 Level AA (self-assessed, October 2026).
Statement version 1.1 · prepared October 2026 · reviewed at least every 12 months and after major releases
What this statement covers
The public website first; each portal joins the statement when it goes live.
| Area | What it is | Covered today |
|---|---|---|
| remote-pro.ai | Marketing site, booking-flow preview and free tools, in English and Arabic | Yes |
| trust.remote-pro.ai | Trust Center pages and document requests | Yes |
| Client OS (app) | Client portal, in product-tour preview | From its live launch |
| Talent OS (talent) | Engineer portal, in product-tour preview | From its live launch |
| status.remote-pro.ai | Service status page | From its live launch |
Documents we publish as PDF, such as contract templates, are produced with tags and a logical reading order. Any document can be sent as accessible PDF, plain text or Arabic on request.
Arabic that works with assistive technology
Arabic pages are built right to left from the start, not mirrored afterwards.
- Correct language and direction attributes on every page and on mixed-language content
- Logical reading order and focus order in right-to-left layouts
- Icons with direction, such as arrows, mirrored where meaning depends on direction; the logo is never mirrored
- Western digits in Arabic text for consistent screen-reader output
- Form errors and status messages announced in the page language
How we check
Automated checks catch some issues; people catch the rest.
| Check | How | When |
|---|---|---|
| Automated rules (axe-equivalent) | Every template, English and Arabic, at phone and desktop widths | Every build |
| Colour contrast | Computed contrast of text and controls against WCAG 2.2 AA | Every build |
| Keyboard only | Every journey can be completed without a mouse, with a visible focus | Release QA |
| Screen readers | VoiceOver (macOS, iOS) and NVDA (Windows) on the main journeys | Release QA |
| Zoom and reflow | 200% text zoom and 320 px width (400% zoom) without loss of content | Release QA |
An independent audit against every WCAG 2.2 AA success criterion is planned before the platform leaves preview. We will publish the auditor’s name, the date and an accessibility conformance report (VPAT 2.5 INT) here when it is complete.
What is not fully accessible yet
Known limitations from our October 2026 self-assessment, each with its WCAG criterion and the fix.
| Limitation | Where | WCAG 2.2 criterion | Workaround | Fix |
|---|---|---|---|---|
| The menu button can fall outside the screen at 320 px width or 400% zoom | English pages, smallest phones | 1.4.10 Reflow | Use the sticky “Build my squad” bar or the footer links | October 2026 release |
| Some Arabic headings with long product names scroll sideways at 320 px | Two Arabic pages | 1.4.10 Reflow | Rotate the phone or zoom out | October 2026 release |
| Low contrast on the booking-summary total and on squad composition lines | Booking flow; hire page | 1.4.3 Contrast (Minimum) | The same figures appear in the quote PDF and in the line items | October 2026 release |
| Some chips and small links are below 24 by 24 pixels | Home practice chips; pricing links | 2.5.8 Target Size (Minimum) | The same destinations are in the main menu | October 2026 release |
| Generic “Read more” links | Not-found page | 2.4.4 Link Purpose | Link destinations are in the main menu | October 2026 release |
| Some “Download PDF” buttons open the browser print dialog instead of a file | Tools and quote preview | 4.1.2 Name, Role, Value | Choose “Save as PDF” in the dialog, or email us for the document | With the live platform |
Third-party components that are not connected yet: payment, e-signature and identity-verification screens run only in the live platform. Before launch we will list any limitation they have here, with an assisted alternative (bank transfer, assisted signing, assisted verification).
- Roadmap line
- An item moves off this list only after its fix ships and passes a retest.
Tell us about a barrier
If something blocks you, we want to know, and a person will answer.
Email
info@remote-pro.ai, subject line “Accessibility”
Phone or WhatsApp
+20 109 277 6977
Security issue found while testing
security@remote-pro.ai
Personal data in a report, or a privacy question
privacy@remote-pro.ai
Response
acknowledgement within 2 working days, and a fix plan or workaround within 10 working days
Assisted alternative
if a barrier stops you completing a task, such as booking a call or signing, we complete it with you by phone or email straight away
Alternative formats
ask for any document as accessible PDF, plain text or Arabic
- Sources, accessed 9 October 2026
- W3C, Web Content Accessibility Guidelines (WCAG) 2.2, W3C Recommendation 12 December 2024: w3.org/TR/WCAG22 · Directive (EU) 2019/882 (European Accessibility Act): eur-lex.europa.eu/eli/dir/2019/882/oj