What is a Qualified Held Meeting?

A Qualified Held Meeting is what the Growth Team guarantee counts: 20+ minutes with your named representative, the right person at the right company, 5 written criteria met. It counts at a quality score of 70 or more.

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In short

A Qualified Held Meeting is the unit that Remote Pro Ai’s Growth Team guarantee counts. It lasts at least 20 minutes with your named representative present, with the right person at a company in your ideal customer profile who stated the need in their own words, and it is net-new. It must meet all 5 written criteria and score 70 or more on the Meeting Quality Score.

Booked is not held. A calendar invite proves nothing; a held, scored meeting does.

The 5 criteria every counted meeting meets

#CriterionWhat proves it
1Right companyInside your ideal customer profile, with an active company registry record, in your contract’s market
2Right personA title on your agreed persona list, or documented influence on the decision
3Need in their own wordsThe attendee stated the need before the meeting; the quote is recorded with its source
4Actually heldAt least 20 minutes, with the buyer present on time and your named representative invited
5Net-new and not excludedNot a current customer, partner, employee or excluded contact, and not an active prospect in the last 90 days

Criteria 1 and 5 are checked by the system from records, not by opinion. If any of the 5 is false, the meeting cannot count, whatever its score. Behind every meeting there is also consent on record (PDPL, GDPR + PECR or CAN-SPAM + TCPA, depending on the market), your account manager’s approval before the invite and your executive brief at least 24 hours ahead: those are how we work, not conditions you have to check. Consent rules by market.

If the buyer attended on time and this is documented, the meeting counts as held even if your representative missed it; if the buyer did not show, it is not counted and is replaced.

The Meeting Quality Score, from 0 to 100

ComponentPointsFull marks when
Company fit20Sector, size and region match, and the registry record is verified
Attendee authority20One of your 3 buyer titles, or the budget holder
Stated need20A specific need, in their words, with context
Timing10Within a quarter, or the budget is approved
Engagement15Deep questions and data shared in the meeting
Next step10A dated next step, agreed and recorded
Process5Brief 24 hours ahead and all three confirmations done

Your account manager finalises the score within 4 hours of the meeting. Any change to a component needs a written reason, and the change is visible to you. The team’s average target is 78 or more. Who scores it.

70–⁠100 · counts unless you dispute it · 55–⁠69 · counts only if you accept · 0–⁠54 · replaced automatically

What the score decides

70–⁠100
counts, unless you dispute it within 2 working days.
55–⁠69
counts only if you accept it. If you do nothing, it is replaced.
0–⁠54
replaced automatically. You do not need to act.

Example · A meeting scored 82, held on Tuesday at 11:00 Riyadh time with no dispute, counts on Thursday at 11:00. Example · A meeting scored 62 that you do not accept within 2 working days is replaced within 10 working days.

three-step confirmation

  • Invite accepted

    The invitation is sent from your domain, inside your calendar windows, and the attendee accepts it.

  • Human call the day before

    A member of your team calls the attendee and confirms the time, the agenda and who will attend. If the no-show risk is high, a second call is scheduled.

  • Reminder two hours before

    A short reminder on WhatsApp if the attendee has opted in, otherwise by email, or by SMS where the market allows it. A meeting that looks at risk also gets a short call.

    Industry benchmark: show rates of about 52% for meetings set by AI SDR tools, against about 71% when a person confirms by phone. Benchmarks from public industry data; your numbers may differ. The team’s show-rate target is 85%.

What never counts

  • A booked meeting that did not happen, or a meeting shorter than 20 minutes.
  • A meeting with someone outside your ideal customer profile or your contract’s market.
  • A meeting with an existing customer, partner, employee or active prospect.
  • A meeting proposed without consent on record: our compliance rule stops it before any outreach.
  • A meeting you disputed within the window for a listed reason: wrong person, out of scope, no need, under 20 minutes or existing customer.

None of these is billed. Each one is replaced within 10 working days. How the guarantee handles them.

Questions about the definition

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10 counted meetings a month, guaranteed in your contract.

The rules decide, and you have the last word. The system checks the records behind criteria 1 and 5, your account manager finalises the score, and a meeting counts only after your 2-working-day window passes without a dispute, or when you accept it. Nobody can mark a meeting as counted by hand.

Yes, through a new signed version of the targeting brief. Up to 3 buyer personas apply at any one time. The change takes effect for meetings proposed after the new version is signed, so meetings already in progress are judged against the definition that applied when they were proposed.

Dispute the meeting within 2 working days and choose a reason. Your account manager reviews it within 1 working day. A disputed meeting is not billed and is replaced within 10 working days. Your reasons also feed the weekly calibration, where two team leads score the same meetings independently.

Calls and online meetings are recorded where the market’s rules allow, and every recorded call opens with a recording notice. You can play recordings, read transcripts and see AI summaries in your portal. In-person meetings without a recording use attendance and duration that you confirm.

Twenty minutes is long enough for a real discovery conversation and short enough that a senior buyer will agree to it. A 5-minute courtesy call is not a sales meeting, so it never counts, however senior the attendee is.

10 counted meetings a month, guaranteed in your contract.

A dedicated team with a dedicated account manager works the market you choose. AI drafts, personalises and prioritises; our team reviews and approves every message and makes the calls. Every missing meeting is refunded.