Trust and security at Remote Pro Ai

Security status, stated as it stands

Remote Pro Ai protects client code and data with 5-gate vetted engineers, an NDA before any data moves and IP assignment on payment. Each status links to its evidence.

In short

Remote Pro Ai protects client code and data with engineers who pass 5 vetting gates and background checks, a mutual NDA before any data is shared, IP assignment on payment and contractual residency, with client code and data kept in your own environment until our hosting regions (Riyadh, Frankfurt and Virginia, all planned) are contracted. Security evidence sits in the Trust Center behind a click-through NDA.

Certificates appear only when held, with issuer, scope and validity. Frameworks we map to are labelled as alignment, not certification.

ItemStatus
ISO/IEC 27001:2022in progress (Q2 2027)
SOC 2 Type IIplanned (2027)
NCA ECC-2:2024 · SAMA CSFControl mapping in preparation
PDPL (Saudi Arabia) · UAE PDPLControl mapping in preparation; DPA published
NESA / UAE IAControl mapping in preparation
GDPR · NIS2 · DORAControl mapping in preparation; DPA published
Professional indemnity and cyber insuranceCertificates on request under NDA

Issued certificates link to the certification body’s public register for independent checking.

How we protect your code, data and roadmap

People, access, contracts and response. The 4 areas your security team will ask about first.

  • Vetting: 5 gates, published funnel

    Every specialist passes 5 gates before joining a client team, and every gate is validated by a person, not only by software.

  1. Screen

    at least 4 verified years, stack and domain match; model-ranked, recruiter-reviewed.

  2. Technical

    a live technical assessment with a senior engineer from the relevant practice.

  3. Practical

    a work sample in a realistic codebase, reviewed against the practice’s quality bar.

  4. Communication

    an interview in English, Arabic or both, testing clarity, documentation habits and time-zone overlap.

  5. Background and references

    identity, employment history, education, references and lawful background checks.

Public funnel, per 100 applicants (2026 company profile): 31 pass the screen · 9 pass the technical and practical gates combined · 5 pass the communication interview · 3.4 clear background and reference checks. The funnel on the vetting process page reports gates 2 and 3 separately, as rolling 90-day pass rates.

  • Background checks

    Checks cover identity verification, employment and education history, professional references, sanctions screening and criminal-record checks where local law permits. Engineers consent before any check. Clients see a completion flag on the engineer’s verifiable credential; the details stay with the screening provider and our trust team.

  • Data handling and access

    • Engineers work inside your environment where possible; no client data on personal devices
    • SSO with MFA, least-privilege roles and managed devices for every seat
    • Secrets scanning on every commit; approved AI tools only, in zero-retention modes
    • No client code in consumer AI tools; every AI-assisted merge approved by a senior engineer
    • Access removed on the engineer’s last day through a logged offboarding checklist
  • NDA and IP

    A mutual NDA is accepted before any client data or engineer identity is shared. Every engineer signs confidentiality and IP-assignment terms with Remote Pro Ai, and all work product is assigned to the client on payment. Pre-existing tools we bring are licensed to you for use with the deliverables. Source-code escrow is available on managed delivery at our cost.

  • Incident response

    We notify affected clients within 24 hours of confirming a personal-data breach involving their data, with a named incident lead and a written follow-up. Platform status and incident history will be public on our status page from the platform launch.

Your data stays where your contract says

The residency pattern and region are recorded in every statement of work. Engineers reach your systems; your data does not leave them.

Residency statement
Remote Pro Ai engineers access client systems from our offices in Cairo and Al-Khobar, or on-site at client premises where the contract says so, without copying client data out of the environment the contract names. Hosting regions in Riyadh, Frankfurt and Virginia are planned for the platform launch and not contracted yet; until then, client data stays in the client’s own environment.
PatternWhere your data livesTypical use
A · Your environmentYour VDI or cloud tenancy; nothing on Remote Pro Ai systemsBanks, government, health
B · Your cloud regionYour KSA, UAE, EU, UK or US region; zero-trust access with full loggingTelecom, fintech, SaaS
C · Isolated enclaveA segregated Remote Pro Ai environment under documented controlsTeams without a suitable tenancy

Transfer safeguards by market

  • Saudi Arabia

    Saudi standard contractual clauses and a transfer risk assessment under the PDPL. We make no adequacy claims.

  • UAE

    UAE PDPL terms, with DIFC or ADGM annexes where those regimes apply.

  • EU

    GDPR standard contractual clauses (Module 2) with a transfer impact assessment.

  • UK

    the UK International Data Transfer Addendum.

Security evidence, released through a click-through NDA

Verify your work email, accept the NDA and read the documents in minutes, without waiting for a sales call.

Documents available in the Trust Center

  • SOC 2 Type II report: planned for 2027
  • ISO/IEC 27001 certificate and statement of applicability: in progress (certification target Q2 2027)
  • Latest penetration-test executive summary
  • Professional indemnity and cyber insurance certificates
  • Full information-security, business-continuity and AI-use policies
  • Completed SIG Lite and CAIQ questionnaires

How to request access

  1. Enter your name, company and work email in the Trust Center.

  2. Confirm the one-time code sent to your work email.

  3. Accept the click-through mutual NDA, or upload your own for review within 2 working days.

  4. From the platform launch, verified business domains are approved instantly; free-mail addresses are reviewed manually.

  5. From the platform launch, documents open in a watermarked viewer; download links expire after 7 days, and every access is logged.

Every subprocessor listed, every change announced

Purpose, region and DPA status for each one, with 30 days’ notice before we add another.

A subprocessor is a third party that processes personal data on our behalf. We use them only for defined purposes: cloud hosting for Client OS, e-signature, payments, business verification, background screening, customer communications and, after opt-in, analytics. The full list sits in the Trust Center subprocessor register.

  • 30 days’ notice by email before a new subprocessor processes client personal data
  • Right to object on reasonable data-protection grounds, set out in the DPA
  • CSV download of the current list, with the date it was last reviewed

Update log pattern (Trust Center updates feed):

Entry format
Date · Category · What changed · Effective date · Action needed
Categories
Subprocessor added or removed · Policy updated · Certification status · Security advisory · Legal document version
Delivery
email subscription, RSS and an archive of every entry

Send us your questionnaire. Get cited answers back.

Upload a security questionnaire and receive draft answers with sources, reviewed by our security team within 24 hours once the live platform opens.

The RFP agent is an AI assistant that answers security and vendor-risk questionnaires using only documents in the Trust Center. Each answer cites its source and carries a confidence score. Our security team reviews every answer before export, and you receive the file in its original format with a signed attestation.

  • Accepts Excel, CSV and portal exports, including SIG Lite and CAIQ
  • Low-confidence answers flagged for human review, never guessed
  • Single questions answered instantly with the source shown

Frequently asked questions

Book a scoping call

20 minutes with a solutions architect. No sales script.

Not yet. ISO/IEC 27001 certification is in progress, with a target of Q2 2027, and a SOC 2 Type II report is planned for 2027. We show a certificate only when it is held, with issuer, scope and validity, and link to the certification body’s register. Framework alignment such as NCA ECC-2:2024 or SAMA CSF is labelled as control mapping, not certification.

Wherever your statement of work says. Most clients choose Pattern A, where engineers work inside your own environment, or Pattern B, your cloud region in Saudi Arabia, the UAE, the EU, the UK or the US. Our own hosting regions for Client OS (Riyadh, Frankfurt and Virginia) are planned for the platform launch and not contracted yet.

You do. All work product is assigned to the client on payment of the relevant invoice, and every engineer has signed confidentiality and IP-assignment terms with Remote Pro Ai beforehand. Pre-existing tools we bring are licensed to you for use with the deliverables, and escrow is available on managed delivery.

Yes. Gate 5 of our vetting covers identity, employment and education history, references, sanctions screening and criminal-record checks where local law permits. Engineers consent first. You see a completion flag on their verifiable credential; the check details stay with the screening provider and our trust team.

Neither exists yet: the SOC 2 Type II report is planned for 2027 and an independent penetration test is planned before the platform launch. Both are listed in the Trust Center document register with their real status, where you can request them, and we share each one under NDA once it is issued. If your company requires its own NDA, our legal team reviews it within 2 working days.

Yes. Upload it to the RFP agent in the Trust Center. It drafts answers from our published documents with a source and confidence score for each, and, once the live platform opens, our security team reviews every answer within 24 hours. You receive the questionnaire back in its original format with a signed attestation.

Start today

4 working days

Your team can be working within 4 working days of signature.