Platform

The platform behind every Remote Pro Ai squad

Inside Client OS Book a scoping call

Fig. 01Platform

  • 9practices
  • 48hshortlist
  • 4working days to start
  • 72hfree hold
Three products run every engagement
Client OS, where you see and approve the work; MatchIQ™, which vets and matches the specialists; and GovernOps™, which measures delivery against your SOW. This page shows what each one does, how they connect, and what you own.

Three products, one engagement

  • Client OS

    The client portal: the SLA board, timesheets and approvals, invoices and contract, weekly health, the replacement log and governance settings. See every screen on Inside Client OS.

  • MatchIQ™

    The vetting and matching engine: 5 gates and 122 role profiles produce a shortlist within 48 hours; 3.4% of applicants pass all 5 gates. See the vetting process.

  • GovernOps™

    The operating layer: weekly reporting, quality gates and service credits, measured against your SOW and applied to your invoice. See the guarantee.

How they connect

  1. Request

    You compose a squad and receive an itemised quote; the quote reference follows the engagement from here on.

  2. Match

    MatchIQ™ shortlists vetted profiles, anonymised until you accept the NDA.

  3. Run

    The squad works in your environment; Client OS records hours, approvals, invoices and requests.

  4. Govern

    GovernOps™ measures each commitment of the SOW every week and applies any service credit to the next invoice.

Architecture at a glance: Client OS (web app) → API layer → matching engine (MatchIQ™) and GovernOps™ reporting, on a managed cloud in the UAE or the EU.

Platform architectureDiagram: the website (English and Arabic pages, forms and tools) sends every request to the platform API (sign-in, roles and audit log). The API serves the portals and consoles (Client OS, Talent OS and the operations consoles) and runs the engines (the pricing engine with the price book, MatchIQ™ for vetting and matching, GovernOps™ for SLA tracking and service credits). The commercial flow runs from quote to booking to SOW to invoice. CRM, e-mail and calendar connect through adapters that are configured in production.WebsitePlatformPortalsEnginesCommercial flowAdaptersconfigured inproductionremote-pro.aiEnglish and Arabic pages, forms and toolsPlatform APIsign-in, roles and audit logClient OSSLA board, approvals, invoicesTalent OSspecialist profiles and consentOperations consolesstaff, finance and salesPricing engineprice book to itemised quoteMatchIQ™vetting and matchingGovernOps™SLA and service creditsQuoteBookingSOWInvoiceCRME-mailCalendarPlatform architectureDiagram: the website (English and Arabic pages, forms and tools) sends every request to the platform API (sign-in, roles and audit log). The API serves the portals and consoles (Client OS, Talent OS and the operations consoles) and runs the engines (the pricing engine with the price book, MatchIQ™ for vetting and matching, GovernOps™ for SLA tracking and service credits). The commercial flow runs from quote to booking to SOW to invoice. CRM, e-mail and calendar connect through adapters that are configured in production.Websiteremote-pro.aiEnglish and Arabic pages, forms and toolsPlatform APIPortalsClient OSTalent OSOperationsconsolesEnginesPricingengineMatchIQ™GovernOps™Commercial flowQuoteBookingSOWInvoiceAdapters · configured in productionCRME-mailCalendar
Schematic of the platform as this page describes it. CRM, e-mail and calendar connect through adapters that are configured in production.
Client OS demo: the Promises board — one row per SLA commitment with its live clock, state and evidence
Demo data — the demo console, not a client’s.

Who owns what

ItemOwner
Your code, data and work productYou, as set in the MSA
Your Client OS records (hours, approvals, invoices, audit trail)You; exportable at any time
The platform: Client OS, MatchIQ™, GovernOps™Remote Pro Ai (IP register)

Roadmap

Preview roadmap; dates are confirmed with each release.

QuarterThemeHeadline items
2027 · first quarterSelf-serve depthSquad Builder v2, e-signature at checkout, Arabic Client OS
2027 · second quarterGovernanceGovernOps™ dashboards for clients, SLA credit automation, ISO 27001 audit
2027 · third quarterEcosystemMCP & API GA, partner portal, Talent OS referrals

Preview: sample product team (Head of Platform, 2 product managers, 1 designer) until launch.

See Client OS screen by screen