Intake
Share the documents through the contact page or your account contact; we confirm scope and deadline on receipt.
Remote Pro Ai
Send an RFP or RFI and get a structured response: intake within 1 working day, answers sourced from the Trust Center and legal set, and a named signatory. named signatory.
Fig. 01Responding to an RFP
Share the documents through the contact page or your account contact; we confirm scope and deadline on receipt.
Security and compliance questionnaires draw on the Trust & Security page; commercial terms follow the MSA and the guarantee.
Standard response times by RFP size:
| RFP size | Typical scope | Written response |
|---|---|---|
| Small | 1–3 seats, one practice | 5 working days |
| Medium | 4–10 seats or one squad | 10 working days |
| Large | Several squads, multi-year or multi-entity | 15 working days |
Clock starts when the RFP and its annexes are complete; a clarification round pauses it.
Contracts are signed by Ebug for Information Technology LLC (Egypt) or the Saudi company, as set in the contract. The authorised signatory of each entity is named in the letter of authorisation in the vendor pack.