Trust Center
Contract set: MSA, SLA, DPA
Every engagement runs on the same four documents, version 2026.10. The PDF and DOCX files are generated from the published pages; the signed agreement always prevails.
One contract set, in English and Arabic
| Document | What it covers | Languages | State |
|---|---|---|---|
| Master Services Agreement (key terms) | Scope, invoicing, IP assignment on payment, direct-hire conversion, liability | EN · AR | available |
| SLA schedule (Schedule 3) | Start guarantee, replacement cover, service credits | EN · AR | available |
| Data Processing Agreement | Processor obligations, Saudi PDPL schedule, UAE PDPL schedule, GDPR standard contractual clauses | EN · AR | available |
| Mutual NDA | Click-through and own-paper paths | EN · AR | available |
| Letter of authority (signatory and entity confirmation) | Confirms the contracting entity and the authorised signatory for tenders | EN · AR | on request |
Every engagement runs on the same four documents, version 2026.10. The PDF and DOCX files are generated from the published pages; the signed agreement always prevails.
Contracts are signed by Ebug for Information Technology LLC (Egypt) or the Saudi company, as set in the contract; the authorised signatory of each entity is named in the letter of authority.
Who signs, by market
| Market | Contracting entity | Tax and registry numbers |
|---|---|---|
| Saudi Arabia | Mohammed Ali Al Khuraim Information Systems Technology Co. | Registered in Saudi Arabia — limited liability company (single person), unified national no. 7034596812, Ministry of Commerce; registered 10 Apr 2023; active, annual confirmation valid to 19 Mar 2027; VAT number on the contract and on ZATCA e-invoices |
| UAE clients | Ebug for Information Technology LLC (Egypt) or Mohammed Ali Al Khuraim Information Systems Technology Co. (Saudi Arabia), per contract | The contracting company's tax number appears on the contract and on invoices |
| Egypt and other markets | Ebug for Information Technology LLC (Cairo) — Remote Pro Ai is its brand | Commercial Register No. 206356, Cairo Investment Register (Investment Law 72/2017), valid to 29 Apr 2028, registered office 34 Ibn El-Nafis St., Nasr City, Cairo; tax card on the contract and on e-invoices |
Remote Pro Ai operates through two registered companies, Ebug for Information Technology LLC in Egypt (Cairo Investment CR 206356) and شركة محمد علي آل خريم لتقنية نظم المعلومات (Saudi Arabia, unified no. 7034596812), which work together under a formal partnership agreement. Tax numbers are not typed on a web page; your procurement team receives them on the signed contract and on every invoice.
Your paper or ours
Enterprise and government buyers may contract on their own MSA. Redlines are answered within 5 working days through the enterprise lane; the DPA schedules travel with either paper.
Frequently asked questions
No. They are the key-terms summary generated from the published pages. The operative agreement is issued with your quotation after counsel review, and the signed agreement prevails.
Mohammed Ali Al Khuraim Information Systems Technology Co. Its commercial register and VAT numbers appear on the contract and on ZATCA e-invoices.